Services
We figure out where AI matters, deploy what works, and keep your stack dialed in. Five parts, one system — run by the same operators who scoped it.
Dashboards summarize. The Brief prioritizes. It reads across your systems and the market around you, and it sharpens as it learns what matters to you. Less a dashboard, more a second set of eyes that never sleeps — and every proposed record change waits on your go.
Agents pick up the front line and the back office — support conversations across web, SMS, and email; sales follow-ups that go out the same day, every day; marketing drafts in your voice; research briefs with every claim cited; operations agents that chase the work order, the COI, the late invoice. Trained on your layer, running inside your stack, accountable to the same standards a person is.
Operating intelligence on the business: definitions agreed, numbers owned, variances explained — not just flagged — and commitments chased until they close. You see it daily. Everyone who owns a line sees it weekly.
Your playbooks, pricing rules, and judgment calls, captured as your team does the work — with tooling we built for exactly this — and written down with a source, an owner, and an approval date on every rule. It's what makes everything else work: your team's AI, our agents, and the business itself when your best person is on vacation.
Every lane ships with an eval suite before it ships to you: golden sets built from your own best work, regression tests that run on every change, output measured against spec — not a model grading itself. Autonomy is a measured promotion: a lane runs on its own only when its evals say it can. One door out for everything, so the record is complete either way.
The stack moves fast. The workflows that run today look different in six months — some steps disappear, others emerge, better tools land mid-quarter. Operators shouldn't be scrambling to keep up.
The Operating Partner is the AI team you don't have to build: senior operators in the room with your execs, accountable to the same outcomes you are. We build as little as possible, keep tuning and swapping as the stack shifts, and bring you cheaper or better replacements when they land. You never have to start over.
Discovery. Map the operation, sit with the team, find what's worth automating — and what isn't.
The Brief in your inbox. Daily, tuned to what you care about. First workflows scoped, first agents in test.
Running and promoted. The Chase reporting weekly, the first lanes promoted through the Gate on their evals, and the stack re-checked as better tools land.
Three phases. Same team across all three. From AI experiments to running systems.
Get clear on what to build. First we get clear on where AI fits in your business — and where it doesn't. The output is a plan you could hand to anyone, including a team that isn't us. Most engagements start here, even when the build is already obvious.
Ship working systems. Agents, workflows, and integrations into the tools you already run. We scope tight, build only what works, and ship. The deliverable is the running system.
Keep it sharp. Live systems age. Models improve. Better tools land. We tune what's live, swap what's worth swapping, and rebuild what ages out — without you staffing the team to keep it that way.
No. We build across what you already have. If our assessment reveals a tool that's redundant or underperforming, we'll let you know — but we don't have an agenda toward any particular system. QuickBooks stays QuickBooks unless there's a clear reason it shouldn't.
That's the core of what we do. We connect to each system and create a layer that reasons across all your data together — enriched with external information like market signals, pricing shifts, and competitive dynamics. Your team doesn't see the plumbing. They see better answers showing up proactively in the tools they already use.
That's normal — and it's where we start. The first thing we build is your knowledge layer: the playbooks, pricing rules, and judgment calls your business actually runs on, captured as your team does the work and kept current. It's what makes everything else work — your team's AI, our agents, and the business itself when your best person is on vacation.
Your data stays siloed to your environment. We do not train shared models on client data, ever. Full NDA is standard. We can operate in your infrastructure or ours. Your call.
Most ongoing engagements run in the $5–12K per month range, depending on team size and how many systems the engagement covers. You're not buying hours — you're buying outcomes, sized to the engagement. The Engage phase is fixed-fee and scoped on the first call. Build work is scoped and billed as it comes out of Engage. We'll give you real numbers — not a brochure range — on the call.
A platform gives you a tool and lets you figure out how to use it. We assess your operation, figure out where the workflows themselves need to change, build the layer across your existing systems, and keep improving it every month. We're not selling software. We're operators who ship the systems and stay accountable for them.
Every lane ships with golden sets built from your own best work and a regression suite that reruns on every change, so we know what right looks like before an agent touches a customer. A lane starts supervised and earns autonomy only on measured output against spec — and it steps back down the moment a regression fails. Anything outside its lane escalates to a human with the history attached. Every miss is reviewed weekly and becomes a new test.
That's exactly what the Run phase is for. We're constantly evaluating new capabilities, testing them on your behalf, and bringing improvements every month. When something better or cheaper lands, we bring it in. You never have to start over.
Tell us the process that eats your week. We'll tell you whether AI belongs in it.