Productized Stack — Trades & Home Services

Every call answered. Every quote chased. Every truck kept full.

AI that ships — for owner-run trade and home service shops. Built into ServiceTitan, Housecall Pro, Jobber, and the phone line you already have. Answered in seconds, booked on your board, escalated to you only when it should be.

Book a Discovery Call → See What We Ship
Week 1
Your phone answered around the clock.
After-hours and overflow coverage live — calls answered, jobs booked straight onto your board.
Week 4
No quote dies in silence.
Every open estimate followed up on your cadence. Invoices chased. Reviews requested after every closed job.
Ongoing
A morning brief that runs your 7 AM.
Today's board, last night's calls, quotes going cold, cash coming in — one read before the trucks roll.

What's leaking

The cost of a phone nobody answers, by the numbers.

27% of calls
Invoca's research puts the missed-call rate for home services at 27% — nearly a third of demand rings out while your team is on the tools.
Source — Invoca
~7× more likely
Firms that contact a new lead within the first hour are nearly seven times more likely to qualify it than firms that wait even sixty minutes.
Source — Harvard Business Review
60%+ win rate
Jobber's benchmark for top-performing home service businesses — driven by sub-60-minute response and systematic quote follow-up.
Source — Jobber Home Service Trends Report

We deploy on your existing stack

We work where your team already works.

Field Service ManagementWhere your jobs live
Leads & ReputationWhere customers find you
Foundation ModelsThe AI we build on

What we ship for the trades

Automate the steps. Protect the trade.

Answering the phone at 2 AM is a step. Diagnosing the job is a thought. Chasing an unpaid invoice is a step. Pricing the work is a thought. We automate the steps. Your people keep the trade. Four core products. Defined, deployed, and tuned by senior operators.

01 / 04 — Calls & Booking

AI Front Desk · Support Agents

Answered in two rings, booked on your board — day and night.

Inbound calls and texts handled around the clock in your shop's voice. Jobs booked directly into ServiceTitan, Housecall Pro, or Jobber with the right job type, duration, and zone. True emergencies escalate to your on-call inside the rules you set. Every conversation logged against the customer record.

  • After-Hours Dispatcher — answers, triages, books — and pages your on-call for real emergencies in under a minute.
  • Speed-to-Lead Responder — web forms, LSA, and Angi leads called and texted back within one minute.
  • Overflow Receptionist — picks up when the office is on the other line, so peak season stops costing you jobs.

02 / 04 — Quotes & Paperwork

AI Back Office · Workflows

The paperwork that used to eat your nights, done by morning.

Estimates drafted from your tech's notes and photos, priced from your price book, waiting on your approval. Invoices out the day the job closes — and followed up until paid. Review requests timed to the moment the customer's happiest. Nothing sends without your sign-off.

  • Quote Builder — voice notes and photos in, a formatted estimate out. Priced from your book, never sent without approval.
  • Invoice Chaser — polite, persistent AR follow-up that escalates on your schedule and stops the moment money lands.
  • Review Engine — requests the review, drafts the response, and flags the bad one before it goes public.

03 / 04 — Owner Visibility

AI Chief of Staff · For Owners

The whole shop in one read, before the first truck rolls.

A morning brief written the way your best office manager would write it. What booked overnight. Which quotes are going cold and what they're worth. Where the board has gaps. What hit the bank. Not a dashboard you have to go look at — a brief that lands at 6:30.

  • Morning Board — today's jobs, gaps, and conflicts, with drive time and weather in the read.
  • Callback Radar — the customers who went quiet and shouldn't have, surfaced with context attached.
  • Cash Pulse — invoiced vs. collected — and exactly who's past 30 days.

04 / 04 — Growth

AI Revenue Desk · Workflows

The money already in your customer list, worked systematically.

Most shops sit on years of unsold estimates, aging equipment, and lapsed maintenance agreements. The Revenue Desk works that base the way a full-time inside salesperson would — without the seat. Every outreach runs on approval rules you set.

  • Unsold Estimate Follow-Up — the open quotes from last quarter, revived on a cadence that doesn't nag.
  • Membership Renewals — service agreements renewed, scheduled, and reminded automatically.
  • Seasonal Campaigns — tune-up pushes timed to your market's weather, sent to the right slice of your list.

AI Operating Partner

Powered by AI · Operated by humans

Senior AI leadership, embedded with your shop.

The stack moves fast. The workflows that run your shop today look different in six months — some steps disappear, others emerge, better tools land mid-quarter. Owner-operators shouldn't be scrambling to keep up.

The product is people, not software. Senior operators in the room with you, accountable to the same outcomes you are. They decide what gets automated and what stays human — what's a step and what's a thought.

They build as little as possible, keep tuning and swapping as the stack shifts, and bring you cheaper or better replacements when they land. You never have to start over.

Most trades engagements start here. The Operating Partner embeds with you and your office. A dedicated delivery cell ships the systems underneath.

Book a Discovery Call → About the Operators →

How we engage

Engage. Build. Run.

Three phases. Same team across all three. From scoping the work to running the systems.

01 — Engage

Get clear on what to build.

First we get clear on where AI fits in your operation — and where it doesn't. We sit with your team, map your stack, and find the work worth automating. The output is a roadmap you could hand to anyone, including a team that isn't us. Most engagements start here, even when the build is already obvious.

02 — Build

Ship working systems.

The after-hours line, quote follow-up, the morning brief, the revenue desk — built into ServiceTitan, Housecall Pro, Jobber, and the rest of your stack. We scope tight, build only what works, and ship. Slides only when they help us think — never as the deliverable.

03 — Run

Keep it sharp.

Live systems age. Models improve. Better tools land. We tune what's live, swap what's worth swapping, and rebuild what ages out. Your stack stays sharp — without you staffing the team to keep it that way.

Why Vector 48

Operators, not consultants. We ship what we recommend.

There's no shortage of platforms that want to be your next system. There's no shortage of consultancies that'll write you a deck. What's been missing is operators who can do both — and stand behind it.

01

We deploy in your existing stack.

ServiceTitan, Housecall Pro, Jobber, GoHighLevel, QuickBooks. Your team gets better answers in the tools they already use. No new portal. No migration. The number your customers call stays the same.

02

We operate the agents continuously.

This isn't a software install or a one-time consulting deliverable. We build the systems, run them with you, and keep them sharp as the AI stack moves. The same operators who ship the work stay accountable for it.

03

Built for owner-run shops.

Not private-equity roll-ups. Not call centers reading scripts. We built this stack around how owner-run shops actually work — teams small enough that every seat matters, enough trucks that a missed call is real money.

Common questions

Before you book the call.

Straight answers, even when they're ranges.

Only if you want them to. The agent runs in your shop's voice, and the disclosure is your call. More importantly: anything ambiguous, emotional, or high-stakes hands off to a human with the full conversation attached. The goal isn't fooling anyone — it's that the phone gets answered and the job gets booked.
Escalation rules you define, with hard-coded triggers — gas, CO, active flooding, no-heat with vulnerable occupants — that page your on-call immediately. The agent stabilizes the caller, captures the details, and gets a human on it in under a minute. Everything is logged.
No. We build across what you already run. If our assessment reveals a tool that's redundant or underperforming, we'll let you know — but we don't have an agenda toward any particular system. Your FSM stays your FSM unless there's a clear reason it shouldn't.
Your data stays siloed to your environment. We do not train shared models on client data, ever. Full NDA is standard. We can operate in your infrastructure or ours. Your call.
Most ongoing engagements run in the $3–8K per month range, depending on call volume and how many of the four products you run. The Engage phase is fixed-fee and scoped on the discovery call. We'll give you real numbers — not a brochure range — on the call.
Every agent operates inside guardrails you set. Confidence thresholds, escalation rules, audit logs. Anything below threshold escalates to a human with full context attached. We review errors weekly and tune the system around them. The goal isn't perfection — it's that mistakes get caught and corrected faster than a human team would catch them.
That's exactly what the Run phase is for. We're constantly evaluating new capabilities, testing them on your behalf, and bringing improvements every month. When something better or cheaper lands, we bring it in. You never have to start over.

A read on what an answered phone is worth in your shop.

Book a 30-minute discovery call. We'll walk your call volume, your close rate, and your open-estimate list — and tell you straight where the money is leaking and what to plug first. No deck, no sales pitch.

Book a Discovery Call →