Productized stack — trades & home services

Every call answered. Every quote chased. Every truck kept full.

AI staff for home-service companies running real volume. Built into ServiceTitan, Housecall Pro, Jobber, and the phone line you already have. Answered in seconds, booked on your board, escalated to you only when it should be.

01What's leaking

The cost of a phone nobody answers, by the numbers.

27% of calls

Invoca's research puts the missed-call rate for home services at 27% — more than one in four calls ring out while your team is on the tools.

Source — Invoca
~7× more likely

Firms that contact a new lead within the first hour are nearly seven times more likely to qualify it than firms that wait even sixty minutes.

Source — Harvard Business Review
60%+ win rate

Jobber's benchmark for top-performing home service businesses — driven by sub-60-minute response and systematic quote follow-up.

Source — Jobber Home Service Trends Report
Field service managementServiceTitan · Housecall Pro · Jobber · GoHighLevel · QuickBooks
Leads & reputationGoogle · Angi · Yelp · Nextdoor
02What we ship for the trades

Automate the steps. Protect the trade.

Answering the phone at 2 AM is a step. Diagnosing the job is a thought. Chasing an unpaid invoice is a step. Pricing the work is a thought. We automate the steps. Your people keep the trade. Four core products. Defined, deployed, and tuned by senior operators.

01 / 04 · Calls & booking — the Front Desk

Answered in two rings, booked on your board — day and night.

Inbound calls and texts handled around the clock in your shop's voice. Jobs booked directly into ServiceTitan, Housecall Pro, or Jobber with the right job type, duration, and zone. True emergencies escalate to your on-call inside the rules you set. Every conversation logged against the customer record.

  • After-hours dispatcher — answers, triages, books — and pages your on-call for real emergencies in under a minute.
  • Speed-to-lead responder — web forms, LSA, and Angi leads called and texted back within one minute.
  • Overflow receptionist — picks up when the office is on the other line, so peak season stops costing you jobs.
02 / 04 · Quotes & paperwork — the Back Office

The paperwork that used to eat your nights, done by morning.

Estimates drafted from your tech's notes and photos, priced from your price book, waiting on your approval. Invoices out the day the job closes — and followed up until paid. Review requests timed to the moment the customer's happiest. Supervised until the evals say otherwise.

  • Quote builder — voice notes and photos in, a formatted estimate out. Priced from your book, waiting on your go.
  • Invoice chaser — polite, persistent AR follow-up that escalates on your schedule and stops the moment money lands.
  • Review engine — requests the review, drafts the response, and flags the bad one the moment it lands.
03 / 04 · Owner visibility — the Brief · for owners

The whole shop in one read, before the first truck rolls.

A morning brief written the way your best office manager would write it. What booked overnight. Which quotes are going cold and what they're worth. Where the board has gaps. What hit the bank. Not a dashboard you have to go look at — a brief that lands at 6:30.

  • Morning board — today's jobs, gaps, and conflicts, with drive time and weather in the read.
  • Callback radar — the customers who went quiet and shouldn't have, surfaced with context attached.
  • Cash pulse — invoiced vs. collected — and exactly who's past 30 days.
04 / 04 · Growth — the Revenue Desk

The money already in your customer list, worked systematically.

Most shops sit on years of unsold estimates, aging equipment, and lapsed maintenance agreements. The Revenue Desk works that base the way a full-time inside salesperson would — without the seat. Every outreach runs on approval rules you set.

  • Unsold estimate follow-up — the open quotes from last quarter, revived on a cadence that doesn't nag.
  • Membership renewals — service agreements renewed, scheduled, and reminded on rules you approve.
  • Seasonal campaigns — tune-up pushes timed to your market's weather, sent to the right slice of your list.
03Why Vector 48

Operators, not consultants. We ship what we recommend.

There's no shortage of platforms that want to be your next system. There's no shortage of consultancies that'll write you a deck. What's been missing is operators who can do both — and stand behind it.

Your existing stack

ServiceTitan, Housecall Pro, Jobber, GoHighLevel, QuickBooks. Your team gets better answers in the tools they already use. No new portal. No migration. The number your customers call stays the same.

Run continuously

This isn't a software install or a one-time consulting deliverable. We build the systems, run them with you, and keep them sharp as the AI stack moves. The same operators who ship the work stay accountable for it.

Built for real volume

Built for home-service companies with real volume. Multi-crew, multi-market, owner-led or investor-backed — wherever a missed call is real money and the dispatch board never sits still.

04Common questions

Before you book the call.

Will my customers know they're talking to AI?

Yes, by design. The agent identifies itself up front with a fixed disclosure message — regulators in a growing number of states expect it for automated calls and chats, and it's how we'd build it anyway. More importantly: anything ambiguous, emotional, or high-stakes hands off to a human with the full conversation attached. The goal is that the phone gets answered and the job gets booked.

What happens on a real emergency?

Escalation rules you define, with hard-coded triggers — gas, CO, active flooding, no-heat with vulnerable occupants — that page your on-call immediately. The agent reads your approved safety script, captures the details, and gets a human on it in under a minute. Everything is logged.

Do I need to replace ServiceTitan, Housecall Pro, or Jobber?

No. We build across what you already run. If our assessment reveals a tool that's redundant or underperforming, we'll let you know — but we don't have an agenda toward any particular system. Your FSM stays your FSM unless there's a clear reason it shouldn't.

Who has access to my customer data?

Your data stays siloed to your environment. We do not train shared models on client data, ever. Full NDA is standard. We can operate in your infrastructure or ours. Your call.

What's a typical engagement size?

Most ongoing engagements run in the $3–8K per month range, depending on call volume and how many of the four products you run. The Engage phase is fixed-fee and scoped on the discovery call. We'll give you real numbers — not a brochure range — on the call.

What happens when an agent gets something wrong?

Every lane ships with golden sets built from your own best work and a regression suite that reruns on every change, so we know what right looks like before an agent touches a customer. A lane starts supervised and earns autonomy only on measured output against spec — and it steps back down the moment a regression fails. Anything outside its lane escalates to a human with the history attached. Every miss is reviewed weekly and becomes a new test.

What happens when the technology changes?

That's exactly what the Run phase is for. We're constantly evaluating new capabilities, testing them on your behalf, and bringing improvements every month. When something better or cheaper lands, we bring it in and retire what it replaces.

A read on what an answered phone is worth in your shop.

Book a 30-minute discovery call. We'll walk your call volume, your close rate, and your open-estimate list — and tell you straight where the money is leaking and what to plug first. No deck, no sales pitch.